Terms of Service

Last updated

GameBeez Clubs (the "Service") is operated by YEVIS Private Limited ("we"). These terms apply to clubs, academies and venues ("Clubs") that create an account, and to the people who use it on their behalf.

1. Your account

You must give accurate details when you sign up and keep your logins private. You're responsible for everything done under your club's account, including what your staff do. Tell us straight away if you think an account has been misused.

2. Plans and fees

The free plan costs nothing. Paid plans (for example Pro and Business) are paid in advance to YEVIS Private Limited, plus 18% GST, and each payment covers 30 days from the day we confirm it in our bank account, ending at 11:59 PM on the 30th day. A renewal of the same plan before it ends starts the day after the current period ends. If a paid plan is not renewed in time, your club moves back to the free plan; your data stays, and the paid features switch off. We send reminders from 8 days before the end date.

Payments are non-refundable. We do not refund any plan payment, in full or in part, including for unused days, downgrades, or if you stop using GameBeez during a paid period. A GST tax invoice is issued for every confirmed payment.

We may change plan prices or what each plan includes; we'll give at least 30 days' notice by email before a change that affects what you pay or features you already use.

3. Payments from your customers

Your customers pay you directly through your own Razorpay account. We never collect, hold or settle money on your behalf, and we aren't party to any dispute between you and your customers about bookings, refunds or charges. You're responsible for your prices, taxes, invoices and refunds.

4. Customer data

You decide what customer information to collect and why, and you're responsible for having a lawful basis to collect it and for answering your customers' requests about their data. We process that information only to provide the Service to you, as set out in our Privacy Policy. You must not upload data you have no right to use.

5. Acceptable use

Don't use the Service for anything unlawful, to send spam, to try to access other clubs' data, or to disrupt or reverse-engineer the Service. We may suspend an account that breaks these rules or puts other clubs at risk.

6. Availability and backups

We work to keep the Service running and back up data regularly, but we can't promise it will be uninterrupted or error-free. The front desk keeps working offline for court start/stop and items, and syncs when the connection returns. Keep your own exports of anything critical.

7. Liability

To the extent the law allows, we aren't liable for indirect or consequential losses, lost profits or lost data, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim (or ₹1,000 if you're on a free plan).

8. Ending your account

You can stop using the Service at any time and ask us to close your account. You can download your reports before you leave. We delete club data within 90 days of closure, unless the law requires us to keep it longer.

9. Changes and law

We may update these terms and will post the new date above; material changes will be emailed to club owners. These terms are governed by the laws of India, and courts in Chennai have jurisdiction.

Contact

YEVIS Private Limited · support@gamebeez.in