Privacy Policy

Last updated

This policy explains how YEVIS Private Limited handles personal data in GameBeez Clubs, in line with India's Digital Personal Data Protection Act, 2023.

Two kinds of data

Club account data. When a club signs up, we collect the club's name, contact details, and the names, usernames and contact details of its staff logins. We use this to run the account, support the club and tell it about changes to the Service.

Club customer data. Clubs record their customers' names, mobile numbers, emails, bookings, visits, bills and balances. For this data, the club decides why and how it is used, and we process it only on the club's instructions to provide the Service. We don't sell it, share it with other clubs, or use it for our own marketing.

Payments

Online payments are handled by Razorpay under each club's own account. We store booking and payment references, not card numbers or UPI PINs.

Where data is kept and for how long

Data is stored on servers of our hosting provider. We keep club data while the account is active and delete it within 90 days after the account is closed, unless the law requires longer retention (for example, for tax records).

Security

Data travels over encrypted connections, passwords are stored as one-way hashes, payment keys are encrypted at rest, and each club can see only its own data. No system is perfectly secure; if a breach affects personal data, we will inform affected clubs and the Data Protection Board as the law requires.

Your rights

If you're a club's customer, contact that club to see, correct or delete your information; we'll help the club respond. If you're a club owner or staff member, write to us at support@gamebeez.in.

Grievances

Write to us at support@gamebeez.in with any concern about your data. We aim to respond within 7 days.